Snagajob

Marketplace | Workforce management | SAAS

Overview of work

Throughout my time at Snagajob, I led design teams in producing enhancements across all segments of the worker ecosystem. I standardized design sprints into team norms and evolved our design critiques to better aid in designer growth and upgrade our design solutions. During my time, I helped release 3 major products: the complete search experience redesign, creation of employer career pages, and I released an updated design system of which I managed the design system process, execution of pattern updates across design & development, and coordinated product updates with product owners.

Content Management System

Problem

The largest competition to Snagajob job seeker traffic was company branded job pages.

Goal

Create a self service web page builder for companies to post their jobs and brand their website.

Details

Snagajob wanted to create a self service CMS (content management system) that would allow its customers, small and enterprise, to easily create and manage their own career sites. They wanted to move away from relying on a 3rd party vendor to create their custom sites for mid-level and enterprise clients. Customers could use Snagajob to promote their job postings and create brand awareness. These sites could be stand alone or easily incorporated into a customer’s already existing website.

Goals further defined:

1. Eliminate the need for Snagajob to use a 3rd party vendor to create company branded career sites for higher tier customers, reducing the cost for customers and Snagajob all together.
2. Eliminate the need for Snagajob’s implementation team to create and modify career sites as part of their lower tier offering.
3. Provide the flexibility for customers to make changes to their own sites in real-time and increase customer satisfaction.
4. Increase customer retention by including the new CMS product as a free offering.

Website redesign

Problem

Snagajob had an outdated website with an old development architecture hindering user experience and development time.

Goal

Redesign the website to improve user experience and develop a new tech stack as its basis.​

Details

Snagajob wanted to update its website. Apart from a recent re-skin, the site hadn’t been completely redesigned in several years. The code structure it was written on was becoming increasingly difficult to manage and releases to production would periodically break midway through the process. The approach to redesigning the site would be iterative and the initial phase would focus on updating the homepage, search results, and job details pages (amounting to the majority of site traffic).

Redesign would resolve 3 needs:

1. Streamline the website management by consolidating desktop and mobile sites into one responsive site.
2. Update the code structure to the more modern Angular material and take advantage of the angular library.
3. Modernize the user experience for job seekers and workers coming to the site.

Snagajob Design system

Problem

Snagajob felt its current design system was outdated. 

Goal

The company wanted to update its site experience and overall tone and feel.​

Details

The updates to the design system coincided with a rebrand. I helped create the new design system, worked on a roadmap to move from the old design system, and worked with the product department on timeframe and process to release the new design system across teams in an iterative approach.​